Support Com-Servers
How does the Com-Server find the valid subnet mask and gateway address?
In order to be able to communicate beyond the local network, in addition to the IP address, the Com-Server also requires...
How do you assign a new IP address to a Com-Server already having an unknown address?
The simplest and invariably effective method is to assign a new IP address via the serial port A with the aid of a termi...
How many IP addresses does a Com-Server having more than one serial port require?
Only one! Which of the serial ports is accessed is determined by which TCP port number is used.
Although in practice on...
How do you prevent in DHCP environments the Com-Server from getting an unintended IP address?
The Com-Server uses the DHCP-compatible BOOTP protocol to avoid this problem. In contrast to DHCP, this is based on fixe...
How do I reset the Com-Server to its factory default settings?
The standard way to recreate the factory default settings is by means of the Telnet configuration under port number 1111...
Why does the Com-Server configuration menu not appear for a Telnet connection?
The Com-Server configuration menu is only available through TCP Port 1111. If the connection is established from the Tel...
Where can I find current versions of the firmware, manuals, tools etc. for the Com-Servers?
The quickest way is via the insider search available Product on our Shop . Specify the article number of the relevant Co...
Why doesn’t the Com-Server output data on the serial port?
All Com-Servers use hardware handshake as the standard. Here data are only sent to the serial terminal device if the CTS...
How can Com-Servers be inventoried in the network?
WuTilityWith the help of the free Com-Server Management and Inventory tool WuTility for Windows. This automatically find...
Why after replacing a Com-Server can you no longer talk to the “new” one under the “old” IP address?
The reason for this often has to do with the close (time-wise) use of an identical IP address for 2 devices having diffe...